Important Security Notice

Information for Guests with Existing Bookings

We have been informed by our booking system provider that they are investigating a security incident which may have resulted in unauthorised access to some customer booking information.

As a result, some guests may receive fraudulent WhatsApp messages relating to their booking. These messages are not being sent by La Bailloterie Camping and should be treated with caution.

What should I do?

If you receive a WhatsApp message about your booking:

• Do not click on any links contained within the message.
• Do not provide payment details, passwords or personal information.
• Do not make any payment requested via WhatsApp.
• If you are unsure whether a message is genuine, contact us directly using the contact details published on this website.  Our email address is: info@campinginguernsey.com

How will La Bailloterie Camping contact guests?

We will never ask you to make payments or provide sensitive information via an unsolicited WhatsApp message.

If we need to contact you regarding your booking, we will do so using our normal communication channels and will always be happy to verify any communication if you have concerns.

What is happening now?

The booking system provider is currently investigating the incident and working to understand the extent of any unauthorised access to booking information.

We are monitoring the situation closely and will provide further updates when additional information becomes available.

Need assistance?

If you have received a suspicious message relating to a booking at La Bailloterie Camping, please contact us directly and we will be happy to help verify its authenticity.

Thank you for your understanding and vigilance.